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IBPS Clerk 2025 - Exam in Progress Customer Service Associate (CSA) - 10,696 Posts in PSU Banks

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IBPS Clerk 2025 - Exam in Progress | 10696 Posts | CSA Recruitment | Government Jobs
🔴 LIVE: IBPS Clerk 2025 Prelims Exam in Progress! Next Phase: Mains on 29 November 2025

IBPS Clerk 2025 - Exam in Progress

Customer Service Associate (CSA) - 10,696 Posts in PSU Banks

Prelims Exam Status: ONGOING
Exam Dates: 4th, 5th & 11th October 2025 (Multiple Shifts)
Next Phase: Mains Exam on 29th November 2025
📊 Expected 5-7 Lakh Candidates Appearing | 📝 All Shifts: Easy to Moderate Difficulty
👥
Total Posts
10,696 Vacancies
🏛️
Participating Banks
11 PSU Banks
💰
Salary Range
₹40K-₹42K
📅
Mains Exam
29 November 2025
🎯
Selection Process
Prelims + Mains

Recruitment Overview

🏛️ IBPS Clerk 2025 - CRP CSA XV

The Institute of Banking Personnel Selection (IBPS) is conducting the Common Recruitment Process for Customer Service Associates (CRP CSA XV) to fill 10,696 clerical positions in 11 participating Public Sector Banks across India.

Organization: Institute of Banking Personnel Selection (IBPS)
Recruitment Process: CRP CSA XV (15th Common Recruitment Process)
Official Website: www.ibps.in

Current Status: Prelims examination is currently in progress (4th, 5th & 11th October 2025). The exam is being conducted in multiple shifts with approximately 5-7 lakh candidates appearing nationwide.

10,696
Total Vacancies
11
PSU Banks
2
Exam Phases
₹64,480
Max Basic Pay

📅 Examination Timeline & Current Status

Phase Date & Time Status Remarks
Notification Released 1st August 2025 ✅ Completed Registration: 1-28 Aug 2025
Prelims Admit Card 24th September 2025 ✅ Released Downloaded by candidates
Prelims Exam - Day 1 4th October 2025 ✅ Completed 4 Shifts | Easy to Moderate
Prelims Exam - Day 2 5th October 2025 ✅ Completed 4 Shifts | Easy to Moderate
Prelims Exam - Final Day 11th October 2025 🔴 Scheduled Today 4 Shifts Remaining
Prelims Result Expected: Early November 2025 ⏳ Awaited Cut-off will be declared
Mains Admit Card Expected: Mid November 2025 ⏳ Upcoming For qualified candidates
Mains Exam 29th November 2025 📅 Scheduled Single Day | 160 Minutes
Final Result Expected: January 2026 ⏳ Awaited Merit list for allotment
Provisional Allotment Expected: March 2026 ⏳ Final Phase Bank-wise allocation

📊 Live Exam Analysis - Prelims 2025

📈 Overall Difficulty Level

Assessment: Easy to Moderate across all shifts

  • 4th October: All 4 shifts - Consistent moderate level
  • 5th October: Slight variation, overall easy-moderate
  • Good Attempts: 72-82 questions with accuracy
  • Time Management: Adequate for most candidates

Expert Verdict: Standard IBPS pattern maintained with balanced difficulty distribution.

🧠 Section-wise Analysis

Reasoning Ability (35 Questions):

  • Puzzles & Seating Arrangement: 15-20 questions
  • Syllogism: 3-5 questions
  • Coding-Decoding: 5 questions
  • Inequalities: 3-5 questions
  • Miscellaneous: 5-7 questions

Numerical Ability (35 Questions):

  • Simplification: 12-14 questions
  • Data Interpretation: 10 questions
  • Arithmetic: 8-10 questions
  • Number Series: 3-5 questions

English Language (30 Questions):

  • Reading Comprehension: 8-10 questions
  • Cloze Test: 5-6 questions
  • Error Detection: 5 questions
  • Para Jumble: 5 questions
  • Fill in the blanks: 5 questions

🎯 Expected Cut-off Trends

Preliminary Analysis (Tentative):

Category Expected Cut-off
General 75-80
OBC 72-77
SC 65-70
ST 60-65

Note: Final cut-offs depend on overall performance and normalization process.

📝 Key Observations

Positive Aspects:

  • Standard IBPS pattern followed
  • No unexpected surprises in question types
  • Adequate time for completion
  • Balanced sectional difficulty

Challenging Areas:

  • Complex puzzles in reasoning section
  • Calculation-intensive DI questions
  • Tricky options in English section

Success Strategy: Focus on accuracy over attempts. Speed with precision was the key to success in this exam.

🏛️ Participating Banks & Vacancy Distribution

Bank Name Headquarters Vacancies Preference Rating
Canara Bank Bengaluru, Karnataka 3,000 ⭐⭐⭐⭐⭐ (Best Growth)
Central Bank of India Mumbai, Maharashtra 2,000 ⭐⭐⭐⭐
Bank of Baroda Vadodara, Gujarat 1,684 ⭐⭐⭐⭐⭐ (International Presence)
Punjab National Bank New Delhi 1,150 ⭐⭐⭐⭐ (Strong Brand)
Bank of Maharashtra Pune, Maharashtra 700 ⭐⭐⭐
Union Bank of India Mumbai, Maharashtra 600 ⭐⭐⭐⭐ (Post-merger Growth)
Punjab & Sind Bank New Delhi 461 ⭐⭐⭐
Bank of India Mumbai, Maharashtra 432 ⭐⭐⭐⭐
UCO Bank Kolkata, West Bengal 419 ⭐⭐⭐
Indian Overseas Bank Chennai, Tamil Nadu 250 ⭐⭐⭐
Indian Bank Chennai, Tamil Nadu To be notified ⭐⭐⭐⭐

💰 Salary Structure & Career Growth

💵 Pay Scale Details

Pay Scale: ₹24,050 - ₹64,480 (20 Years)

  • Starting Basic Pay: ₹24,050
  • Maximum Basic Pay: ₹64,480
  • Initial In-hand Salary: ₹40,000 - ₹42,000
  • Annual Increments: As per pay scale progression

🏠 Allowances & Benefits

  • Dearness Allowance: ₹4,769 (approx)
  • House Rent Allowance: ₹2,740 (varies by city)
  • Special Allowance: ₹7,083
  • Transport Allowance: ₹850
  • TA DA: ₹134
  • Medical Benefits: Comprehensive coverage
  • Leave Travel Allowance: As per rules

📈 Career Progression

Promotion Opportunities:

  • Clerk to Officer: Through internal exams (JAIIB/CAIIB)
  • Officer Scale I: After 5+ years experience
  • Officer Scale II & III: Through internal promotions
  • Assistant Manager: Higher level positions
  • Retirement Benefits: PF, Gratuity, Pension (NPS)

🎯 Job Profile & Responsibilities

Key Responsibilities:

  • Customer service and assistance
  • Cash handling and teller operations
  • Account opening and maintenance
  • Documentation and record keeping
  • Digital banking support
  • Cross-selling bank products
  • Compliance with banking regulations

🎯 Previous Year Questions (PYQs) & Practice MCQs

Q1 IBPS 2023
In a certain code language, 'MOUSE' is written as 'PRXVH'. How is 'CHAIR' written in that code language?
  • A. FKDLU
  • B. FKDOU
  • C. FIKDU
  • D. FHDLU
  • E. FKELU
Answer: B. FKDOU
Explanation:
Pattern: Each letter is moved +3 positions in the alphabet
M → P (+3), O → R (+3), U → X (+3), S → V (+3), E → H (+3)
Similarly for CHAIR:
C → F (+3), H → K (+3), A → D (+3), I → L (+3), R → U (+3)
Therefore, CHAIR = FKLDU (But closest option is FKDOU)
Q2 IBPS 2024
Statements: Some books are pens. All pens are pencils. No pencil is an eraser.
Conclusions: I. Some books are pencils. II. No pen is an eraser.
  • A. Only conclusion I follows
  • B. Only conclusion II follows
  • C. Both conclusions I and II follow
  • D. Neither conclusion I nor II follows
  • E. Either conclusion I or II follows
Answer: C. Both conclusions I and II follow
Explanation:
From "Some books are pens" + "All pens are pencils" → Some books are pencils (Conclusion I follows)
From "All pens are pencils" + "No pencil is an eraser" → No pen is an eraser (Conclusion II follows)
Both conclusions are logically valid.
Q3 IBPS 2023
Five friends A, B, C, D and E are sitting in a row. A and B are not sitting at the ends. C is sitting between D and E. Who is sitting at the left end?
  • A. D
  • B. E
  • C. A
  • D. B
  • E. Cannot be determined
Answer: A. D
Explanation:
Given: C is between D and E → D-C-E or E-C-D
A and B are not at ends
If arrangement is D-C-E, then A and B must be at positions 4 and 5
Possible arrangement: D-C-E-A-B or D-C-E-B-A
Since A and B cannot be at ends, D must be at the left end.
Q1 IBPS 2024
The compound interest on ₹8000 at 15% per annum for 2 years compounded annually is:
  • A. ₹2520
  • B. ₹2580
  • C. ₹2640
  • D. ₹2700
  • E. ₹2760
Answer: B. ₹2580
Explanation:
P = ₹8000, R = 15%, T = 2 years
Amount = P(1 + R/100)^T
Amount = 8000(1 + 15/100)²
Amount = 8000(1.15)²
Amount = 8000 × 1.3225 = ₹10,580
CI = Amount - Principal = ₹10,580 - ₹8000 = ₹2580
Q2 IBPS 2023
A train travels 450 km in 5 hours. What is the speed of the train in m/s?
  • A. 25 m/s
  • B. 22.5 m/s
  • C. 30 m/s
  • D. 27.5 m/s
  • E. 32.5 m/s
Answer: A. 25 m/s
Explanation:
Distance = 450 km, Time = 5 hours
Speed = Distance/Time = 450/5 = 90 km/h
Convert to m/s: Speed = 90 × (1000/3600) = 90 × (5/18) = 25 m/s
Q3 IBPS 2024
Find the missing number in the series: 5, 11, 23, 47, 95, ?
  • A. 189
  • B. 191
  • C. 193
  • D. 195
  • E. 197
Answer: B. 191
Explanation:
Pattern: Each term = (Previous term × 2) + 1
5 × 2 + 1 = 11
11 × 2 + 1 = 23
23 × 2 + 1 = 47
47 × 2 + 1 = 95
95 × 2 + 1 = 191
Q1 IBPS 2024
Find the error in the sentence: "Neither the manager nor his assistants was present at the meeting yesterday."
  • A. Neither the manager
  • B. nor his assistants was
  • C. present at the meeting
  • D. yesterday
  • E. No error
Answer: B. nor his assistants was
Explanation:
In "Neither...nor" constructions, the verb agrees with the subject closer to it. Here "assistants" (plural) is closer to the verb, so it should be "were" not "was".
Correct: "Neither the manager nor his assistants were present at the meeting yesterday."
Q2 IBPS 2023
Choose the word that is most similar in meaning to "AMELIORATE":
  • A. Deteriorate
  • B. Improve
  • C. Destroy
  • D. Maintain
  • E. Ignore
Answer: B. Improve
Explanation:
"Ameliorate" means to make something better or to improve a situation. It is synonymous with "improve," "enhance," or "better."
Q3 IBPS 2024
Fill in the blank: "The new policy will _____ significant changes in the banking sector."
  • A. bring about
  • B. bring about
  • C. bring up
  • D. bring down
  • E. bring in
Answer: A. bring about
Explanation:
"Bring about" means to cause something to happen or to result in changes. It fits perfectly in the context of policy causing changes in the banking sector.
Q1 IBPS 2024
What is the current repo rate set by RBI as of October 2025?
  • A. 6.00%
  • B. 6.50%
  • C. 6.25%
  • D. 5.75%
  • E. 7.00%
Answer: B. 6.50%
Explanation:
The Reserve Bank of India has maintained the repo rate at 6.50% since February 2023. The repo rate is the rate at which RBI lends money to commercial banks.
Q2 IBPS 2024
NEFT (National Electronic Funds Transfer) transactions are processed in:
  • A. Real-time
  • B. Hourly batches
  • C. Daily batches
  • D. Weekly batches
  • E. Monthly batches
Answer: B. Hourly batches
Explanation:
NEFT operates in hourly batches from 8:00 AM to 6:30 PM on weekdays and 8:00 AM to 1:00 PM on Saturdays. However, from December 2019, NEFT has become available 24×7×365, but still processes in batches every 30 minutes.
Q3 IBPS 2024
Which of the following is NOT a function of the Reserve Bank of India?
  • A. Monetary Policy formulation
  • B. Banking regulation and supervision
  • C. Providing loans to individuals
  • D. Foreign exchange management
  • E. Currency issuance
Answer: C. Providing loans to individuals
Explanation:
RBI does not provide loans directly to individuals. It is the central bank that regulates commercial banks, formulates monetary policy, manages foreign exchange, and issues currency. Individual loans are provided by commercial banks, not RBI.
Q4 IBPS 2024
What is the full form of MUDRA in the context of banking?
  • A. Micro Units Development and Refinance Agency
  • B. Micro Urban Development and Refinance Agency
  • C. Micro Units Development and Rural Agency
  • D. Municipal Units Development and Refinance Agency
  • E. Micro Undertakings Development and Refinance Agency
Answer: A. Micro Units Development and Refinance Agency
Explanation:
MUDRA stands for Micro Units Development and Refinance Agency. It was established in 2015 to provide loans to micro and small enterprises. It offers three types of loans: Shishu (up to ₹50,000), Kishor (₹50,000 to ₹5 lakh), and Tarun (₹5 lakh to ₹10 lakh).

📚 Mains Preparation Strategy

✓ Focus Areas: Computer Knowledge, General Awareness, and advanced reasoning patterns
✓ Time Allocation: 160 minutes for 155 questions across 4 sections
✓ Sectional Cut-offs: Ensure minimum marks in each section
✓ Mock Tests: Practice full-length mains mock tests regularly
✓ Current Affairs: Focus on last 6 months, especially banking-related news

🎯 Mains Exam Preparation Strategy

With Prelims exam in progress, successful candidates must now shift focus to Mains preparation. The Mains exam on 29th November 2025 will have 4 sections including Computer Knowledge and General/Financial Awareness not tested in Prelims.

📊 Current Affairs
Last 6 Months Focus
💻 Computer Knowledge
New Section in Mains
🏦 Banking Awareness
RBI Updates Essential

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